{"id":128131,"date":"2015-05-18T05:44:48","date_gmt":"2015-05-17T21:44:48","guid":{"rendered":"https:\/\/www.pandasilk.com\/return-refund-policy\/"},"modified":"2025-01-18T12:45:40","modified_gmt":"2025-01-18T20:45:40","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/www.pandasilk.com\/vi\/return-refund-policy\/","title":{"rendered":"Ch\u00ednh s\u00e1ch ho\u00e0n tr\u1ea3"},"content":{"rendered":"

Ch\u00fang t\u00f4i cam k\u1ebft \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 tr\u1ea3i nghi\u1ec7m mua s\u1eafm t\u00edch c\u1ef1c. N\u1ebfu b\u1ea1n kh\u00f4ng ho\u00e0n to\u00e0n h\u00e0i l\u00f2ng v\u1edbi giao d\u1ecbch mua h\u00e0ng c\u1ee7a m\u00ecnh, ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n l\u00f2ng h\u1ed7 tr\u1ee3. Ch\u00fang t\u00f4i cung c\u1ea5p quy tr\u00ecnh tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n \u0111\u01a1n gi\u1ea3n, t\u00f9y thu\u1ed9c v\u00e0o m\u1ed9t s\u1ed1 \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c n\u00eau trong ch\u00ednh s\u00e1ch c\u1ee7a ch\u00fang t\u00f4i d\u01b0\u1edbi \u0111\u00e2y. Vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i n\u1ebfu b\u1ea1n c\u00f3 b\u1ea5t k\u1ef3 th\u1eafc m\u1eafc n\u00e0o.<\/p>\n

1. Ch\u00ednh s\u00e1ch Tr\u1ea3 h\u00e0ng<\/h3>\n

T\u1ed5ng quan: Do chi ph\u00ed s\u1ea3n xu\u1ea5t v\u1ea3i l\u1ee5a cao, ch\u00fang t\u00f4i th\u01b0\u1eddng kh\u00f4ng ch\u1ea5p nh\u1eadn tr\u1ea3 h\u00e0ng \u0111\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t do thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh. Vui l\u00f2ng c\u00e2n nh\u1eafc k\u1ef9 tr\u01b0\u1edbc khi \u0111\u1eb7t h\u00e0ng.<\/p>\n

L\u1ed7i \u0110\u01a1n h\u00e0ng: N\u1ebfu b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c m\u1eb7t h\u00e0ng kh\u00f4ng \u0111\u00fang, thi\u1ebfu ho\u1eb7c b\u1ecb h\u01b0 h\u1ecfng, vui l\u00f2ng li\u00ean h\u1ec7 ngay v\u1edbi ch\u00fang t\u00f4i k\u00e8m theo \u1ea3nh ch\u1ee5p nh\u00e3n FedEx v\u00e0 b\u1ea5t k\u1ef3 h\u01b0 h\u1ecfng n\u00e0o. Ch\u00fang t\u00f4i s\u1ebd nhanh ch\u00f3ng \u0111\u1ed5i c\u00e1c m\u1eb7t h\u00e0ng ho\u1eb7c giao c\u00e1c m\u1eb7t h\u00e0ng c\u00f2n thi\u1ebfu.<\/p>\n

V\u1ea5n \u0111\u1ec1 v\u1ec1 Ch\u1ea5t l\u01b0\u1ee3ng:<\/p>\n

\u0110\u1ed3 gi\u01b0\u1eddng: \u0110\u1ed1i v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ed3 gi\u01b0\u1eddng, ch\u00fang t\u00f4i cung c\u1ea5p ho\u00e0n ti\u1ec1n \u0111\u1ea7y \u0111\u1ee7. \u0110\u1ed3 ng\u1ee7: \u0110\u1ed1i v\u1edbi c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u1edbi \u0111\u1ed3 ng\u1ee7, ch\u00fang t\u00f4i cung c\u1ea5p \u0111\u1ed5i h\u00e0ng. \u0110\u1ed3 l\u00f3t: Do t\u00ednh ch\u1ea5t c\u1ee7a s\u1ea3n ph\u1ea9m, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ea5p nh\u1eadn tr\u1ea3 l\u1ea1i ho\u1eb7c \u0111\u1ed5i \u0111\u1ed3 l\u00f3t l\u1ee5a.<\/p>\n

2. Ch\u00ednh s\u00e1ch Ho\u00e0n ti\u1ec1n<\/h3>\n

\u0110\u1ee7 \u0110i\u1ec1u ki\u1ec7n Ho\u00e0n ti\u1ec1n: B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n nh\u1eadn ho\u00e0n ti\u1ec1n trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n

S\u1ea3n ph\u1ea9m Kh\u00f4ng \u0111\u00fang: Ch\u00fang t\u00f4i \u0111\u00e3 giao sai s\u1ea3n ph\u1ea9m. S\u1ea3n ph\u1ea9m B\u1ecb H\u01b0 h\u1ecfng: S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n. S\u1ea3n ph\u1ea9m B\u1ecb Thi\u1ebfu: S\u1ea3n ph\u1ea9m b\u1ecb thi\u1ebfu trong \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n. (Xin l\u01b0u \u00fd r\u1eb1ng m\u1ed9t s\u1ed1 \u0111\u01a1n h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c v\u1eadn chuy\u1ec3n trong nhi\u1ec1u ki\u1ec7n h\u00e0ng. Tham kh\u1ea3o email x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u1ec3 bi\u1ebft chi ti\u1ebft.) S\u1ef1 Kh\u00e1c bi\u1ec7t \u0110\u00e1ng k\u1ec3: S\u1ea3n ph\u1ea9m nh\u1eadn \u0111\u01b0\u1ee3c kh\u00e1c bi\u1ec7t \u0111\u00e1ng k\u1ec3 so v\u1edbi h\u00ecnh \u1ea3nh tr\u00ean trang web c\u1ee7a ch\u00fang t\u00f4i. (Xin l\u01b0u \u00fd r\u1eb1ng c\u00f3 th\u1ec3 x\u1ea3y ra m\u1ed9t s\u1ed1 thay \u0111\u1ed5i nh\u1ecf v\u1ec1 m\u00e0u s\u1eafc do s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 m\u00e0n h\u00ecnh m\u00e1y t\u00ednh v\u00e0 c\u00e0i \u0111\u1eb7t thi\u1ebft b\u1ecb.)<\/p>\n

Ph\u00ed V\u1eadn chuy\u1ec3n: Ph\u00ed v\u1eadn chuy\u1ec3n th\u01b0\u1eddng kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i.<\/p>\n

X\u1eed l\u00fd Ho\u00e0n ti\u1ec1n: Ti\u1ec1n ho\u00e0n l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd trong v\u00f2ng 2 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng tr\u1ea3 l\u1ea1i.<\/p>\n

Ph\u00ed V\u1eadn chuy\u1ec3n Tr\u1ea3 l\u1ea1i: B\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 chi ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 l\u1ea1i tr\u1eeb khi c\u00e1c m\u1eb7t h\u00e0ng b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.<\/p>\n

\u0110\u1ecba ch\u1ec9 Tr\u1ea3 l\u1ea1i: \u0110\u1ec3 bi\u1ebft \u0111\u1ecba ch\u1ec9 tr\u1ea3 h\u00e0ng, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua m\u1eabu li\u00ean h\u1ec7 t\u1ea1i https:\/\/www.pandasilk.com\/vi\/contact\/<\/a><\/p>\n

3. Chi ph\u00ed V\u1eadn chuy\u1ec3n<\/h3>\n

Ng\u01b0\u1eddi b\u00e1n Tr\u1ea3 Ph\u00ed V\u1eadn chuy\u1ec3n Tr\u1ea3 l\u1ea1i: N\u1ebfu vi\u1ec7c tr\u1ea3 l\u1ea1i ho\u1eb7c \u0111\u1ed5i h\u00e0ng l\u00e0 do l\u1ed7i t\u1eeb ph\u00eda ch\u00fang t\u00f4i (s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang, s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng, s\u1ea3n ph\u1ea9m b\u1ecb thi\u1ebfu), ch\u00fang t\u00f4i s\u1ebd chi tr\u1ea3 chi ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 l\u1ea1i \u0111\u1ebfn \u0111\u1ecba \u0111i\u1ec3m c\u1ee7a ch\u00fang t\u00f4i \u1edf Th\u00e0nh \u0110\u00f4, Trung Qu\u1ed1c.<\/p>\n

Kh\u00e1ch h\u00e0ng Tr\u1ea3 Ph\u00ed V\u1eadn chuy\u1ec3n Tr\u1ea3 l\u1ea1i: N\u1ebfu b\u1ea1n tr\u1ea3 l\u1ea1i h\u00e0ng do thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh (kh\u00f4ng c\u00f3 v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng), b\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 chi ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 l\u1ea1i.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ch\u00fang t\u00f4i cam k\u1ebft \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 tr\u1ea3i nghi\u1ec7m mua s\u1eafm t\u00edch c\u1ef1c. N\u1ebfu b\u1ea1n kh\u00f4ng ho\u00e0n to\u00e0n h\u00e0i l\u00f2ng v\u1edbi giao d\u1ecbch mua h\u00e0ng c\u1ee7a m\u00ecnh, ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n l\u00f2ng h\u1ed7 tr\u1ee3. Ch\u00fang t\u00f4i cung c\u1ea5p quy tr\u00ecnh tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n \u0111\u01a1n gi\u1ea3n, t\u00f9y thu\u1ed9c v\u00e0o m\u1ed9t s\u1ed1 \u0111i\u1ec1u ki\u1ec7n<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-128131","page","type-page","status-publish","hentry","prodpage-classic"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.pandasilk.com\/vi\/wp-json\/wp\/v2\/pages\/128131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pandasilk.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pandasilk.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pandasilk.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pandasilk.com\/vi\/wp-json\/wp\/v2\/comments?post=128131"}],"version-history":[{"count":0,"href":"https:\/\/www.pandasilk.com\/vi\/wp-json\/wp\/v2\/pages\/128131\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pandasilk.com\/vi\/wp-json\/wp\/v2\/media?parent=128131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}